#9,076,903 (-53%) - hardmetrics.com
Owner: HardMetrics
Title: HardMetrics: On Demand Analytics For Call Center Driven Businesses
Description: HardMetrics Inc. was founded in 2003 to make on-demand analytics ubiquitous in Call Center-driven businesses' management through ease of use, shortest time to implement and greatest return on investment.
Keywords:Performance metrics, Metrics, Agent performance, Call center agent, Call center quality assurance, Call centre, Call center management, Performance management, Key performance indicators, Performance measure, Call center metrics, Inbound customer service, Customer care training, Contact center solutions, Customer service call center Balanced scorecard, Call center technology, Kpi metrics, Customer satisfaction measuring, Customer service improvement, Business performance measurement, Outbound call center, Human resource metrics, Customer satisfaction measure, Call center revenue, What are performance metrics,
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